Cybernetis AI transforms customer support into a proactive, data-driven function that resolves issues faster and improves customer loyalty. By integrating ticket data, order history, and predictive analytics, Cybernetis AI reduces first response times by up to 70%, improves first-contact resolution above 85%, and increases NPS by 15–20 points. The result: happier customers, lower support costs, and smarter insights shared across the entire company.
Customers wait too long for answers. Average response times stretch into hours for email and minutes for chat, creating frustration and lowering satisfaction.
Cybernetis AI Solution
Many issues require multiple interactions. Agents struggle to resolve problems on the first contact because they lack context or visibility into past data.
Support operates in silos. Complaints and pain points remain inside the support team and don’t reach product, marketing, or fulfillment fast enough.
Agents waste time on manual, low-value work: searching for information, escalating tickets, copying data between systems. Resolution slows, costs rise.
Customer loyalty is fragile. A single poor support experience can turn promoters into detractors, hurting retention and brand reputation.
Support remains reactive, waiting for tickets to arrive instead of preventing issues. This leads to overload during peaks and missed chances to build trust.
Move beyond static reports to a live, predictive financial command center. This solution unifies data from your ERP and all business operations to automate reporting, forecast with accuracy, and strategically manage cash flow.
Build a resilient and cost-effective supply chain by replacing reactive purchasing with predictive insights and automation. Gain full visibility from raw material sourcing to supplier performance, mitigating risks before they impact production.
Transform your warehouse into an intelligent, efficient hub that powers your fulfillment strategy. Optimize space, labor, and inventory to reduce costs, increase throughput, and ensure flawless inventory control.
Digitize your production floor to maximize output, ensure quality, and eliminate costly downtime. Connect machinery and your ERP to create a smart, self-optimizing manufacturing environment that adapts to real-time conditions.
Ship every order perfectly and cost-effectively with autonomous logistics. Automate carrier selection, ensure retailer compliance, and turn your delivery experience into a powerful driver of customer loyalty.
Achieve true marketing intelligence by connecting every dollar of ad spend to real-time profit. Move beyond clicks and impressions to optimize for long-term customer value and sustainable, profitable growth.
Maximize the profitability and efficiency of your retail partnerships. This solution provides the critical link between your internal operations and your retail channels, ensuring you meet partner requirements, prevent costly penalties, and drive sell-through with data-driven insights.
Strategic
Alignment Call
1 - 2 hours
Data
& Process Audit
2 - 4 days
cybernetis AI
Integration
Up to 12 Weeks
AI operating system
Activation
12–24 Weeks
Take the next step
contact sales
Discover how Cybernetis can optimize your enterprise operations with AI-driven automation.
investor relations
Get in touch with our team to explore investment opportunities in the future of autonomous enterprise technology.
request information
Have questions about our platform or pilot program? Reach out and we’ll guide you through every step.